EDISON'S ATTIC PRIVACY STATEMENT (DETAIL)

Protecting Your Information

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only.

We are also committed to helping our customers avoid identity theft and fraud scams, so it is the Company’s policy never to solicit sensitive customer information via e-mail. If you do receive an e-mail message that appears to come from Edison’s Attic that requests such information, please forward it immediately to: privacy@EdisonsAttic.com.

Information Protection, BIGTIME

When you install/use the BigTime product, we secure your company’s information inside an industry-standard SQL Server installation. The SQL login and password information can be controlled by you, and user password (as well as other sensitive employee data) is also stored in the system in encrypted format to prevent IT personnel from gaining access to it.

Automatic Product Update

Edison’s Attic releases periodic updates to the system that all of our active customers can download and use. Those updates might include new features, minor repairs, or timely information relevant to your business.

Our Automatic Update features connect only to the Company’s servers when you are already connected to the Internet. And, you always have the option of turning off this feature. Periodic updates are controlled from the BigTime Monitor, and involve a once/day XML-based query that pulls the current version of your BigTime files from your system and forwards that information to www.EdisonsAttic.com for review. We also record your company ID to verify that you have an active support contract with the Company and are authorized to install updates.

The Automatic Update feature is only used to update your software and some services to which you have subscribed. During an update, the Company downloads only the files necessary to provide the update. We may also verify non-identifying information from your BigTime installation to aid in the update process (e.g. - your system settings or configuration options, database or table size, etc.).

Online/Hosted Solutions

When you sign up for hosted services, we collect information about you and your business. While your initial user id and password are provided by the Company, you are responsible for updating that initial password and for creating, updating and maintaining the confidentiality and security of your user id and password.

Personal/Company information you enter when using our hosted products is not shared outside of Edison’s Attic, except as required to fulfill your service or where it may be required by law. Information you enter into our hosted servers may at times need to be accessed or logged for the purpose of troubleshooting and resolving a problem. We may also review and measure data, traffic and product usage trends. We may also combine your business information with other data in a way that does not identify you or your company, staff or customers personally. We may use this anonymous, aggregated information to understand our business and customers better, so that we may make improvements to our products and services.

Our hosted systems have a number of precautions available to safeguard your company information. We strongly recommend that you access our servers through a secure connection, protecting your information as it travels over the Internet. Also, our servers are backed up nightly, and those backups are stored remotely so that your information is safer in the event of a natural disaster.

Online Purchases

When ordering software online, we create a website "Account" to store your contact, billing and shipping information (payment details like credit card data are not stored in Edison’s Attic servers and are protected by Verisign, Inc.). Your "Account" information is stored on our servers. We request that you select a login name and password to access your account. As part of your purchase, you may initiate software downloads from our site. While browsing through product downloads, we use your Account information to record your customer ID.

Discussion Forums and Online Support

Discussion forums and other community oriented functionality enable members to communicate with other members and with technical staff at the Company. To participate in the forum, we require that you setup an “Account” on our website. We may use your e-mail address in the event we need to contact you regarding your postings or to inquire about your Forum experience. We recommend that care be taken in posting personal information on this message board, as any information you provide is accessible by other users.

Tell-A-Friend

If you choose to use our referral service to email a friend an article from our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We do not store this information. Your friend may contact us at privacy@EdisonsAttic.com to request that we remove this information from our database.

We may post testimonials that our customers have provide for us, but will request your consent to do so. We post the testimonials on the site so our prospective clients can understand the benefits our products and services provide.